I received my utility bill and the usage seems high. What do I do?
Please contact the Utility Billing Clerk via email or by calling 614-837-7716 to discuss. In most situations, a work order will be placed with the Water Department and a staff member will visit the residence to investigate.

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1. I am new to the City of Canal Winchester. Where can I find information about utilities?
2. I received my utility bill and the usage seems high. What do I do?
3. I paid my utility bill through my bank before the due date but I just received a late bill with a penalty. Why is this?